You guys summed it up pretty well mostly. I think the essentials like the marketplace shouldn't be locked behind the research wall. And we need way more roles to give rights to citizens AND different residents (like trusted residents, new ones, you get it). I'm all for free usable crafting stations for all (externals with a small tax maybe) but we need to have control over the storages of buildings and smelters (maybe let the citizens and residents "rent" smelters for like 5 hours, if the goods aren't taken out in that time it goes into the city). That would also counter that really ugly industrial area in the residenatl plots.
Furthermore we need some sort of mark who is resident in our town, we have no clue who belongs to us and that becomes really difficult if some are red flagged (and it's just bad in general and in social life for the city)