problems with the payment.
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Guys, do you have any support methods? I am trying to buy the 50 euro package, however on the website it is written that the bank refused, but I called the bank and they said that the bank confirmed the payment but the purchase was reversed, ie I was told to talk to the seller for see what is happening, did someone have the same problem, or do you know of any game support to help me? i'm from brazil and i'm using a international card.
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@gabrinoel I had this problem when going threw PayPal it thought I had been hacked and restricted me, I had to text them to say it was my transaction to unlock the account then try again
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@Xzoviac who you contacted? can you give me the way to call them?
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@gabrinoel I've informed Prometheus about your issue.
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@gabrinoel said in problems with the payment.:
@Xzoviac who you contacted? can you give me the way to call them?
Was a automated text service PayPal does, Prometheus is likely to sort your problem dont worry.
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@Specter will he contact me or something? i still cant buy, since the alpha 1 will be in july 11, the stuff will get removed the same day right? if my problem isnt solved, can i buy after?
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@gabrinoel said in problems with the payment.:
@Specter will he contact me or something? i still cant buy, since the alpha 1 will be in july 11, the stuff will get removed the same day right? if my problem isnt solved, can i buy after?
it should be AFTER the test. I'm quite sure @Prometheus / @Specter / @Znirf will give us a week warning, like an actual date and time when they'll be pulled.
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@Jetah they said in discord the shop packages are goin on the 10th, think its mentioned on the website someplace too
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At the end of the second test. I know a date was given somewhere (can't find it right now) but that was probably before the test was postponed to July.
@gabrinoel I've notified Prometheus again.
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@Specter this is something that needs to be posted on the forums. at least update the original post with the date!
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@Jetah said in problems with the payment.:
@Specter this is something that needs to be posted on the forums. at least update the original post with the date!
@Jetah said in problems with the payment.:
@Specter this is something that needs to be posted on the forums. at least update the original post with the date!
I spent about 3 hours, when I posted.
sat on a train looking for the post in discord so I could screen shot it and backup my statement, unfortunately I couldn't find it
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at least you tried!
