November 5 Server Crash - Ongoing Investigation
-
Hi everyone,
the deployment crashed tonight around 2.40am CET.
We've been investigating since we woke up (about 2h ago) and we should have pinpointed what caused that. It's not related to server load, which was fine.
We're still trying to figure out the details and whether that's an error on our side or was originated by something akin to a DDOS attack.
We'll keep you updated in this thread.
Big apologies for the inconvenience, there'll be compensation for the play time and possible player progression lost.
UPDATE
The blame is on us. We're working on a fix. New ETA for when the Fall Alpha should be back up: 4pm CET (10am ET).
-
Keep up the hard work guys.
-
Take your time, finding and fixing issues is the whole reason behind tests after all! As long as it doesn't happen (too often) after the game has been launched, everything should be fine
That said, have you considered setting up a watchdog for the login/game server in order to test that for when you'd launch the game?
-
Yes, that is what alpha is for
And we all here are patient players, I think
If it takes time to find the issue, it takes time, so just relax
-
@Prometheus said in November 5 Server Crash - Ongoing Investigation:
there'll be compensation for the play time and possible player progression lost.
Hi, complimenti per il gioco,
What You mean with time compensation? for example if the server stay down for a day, the alpha will last a day more then a month?
-
This stuff is part of the process. Take what time you need. I mean the fact that I was chomping at the bit to get up this morning and play is a key indication - for me - that y'all have something good here. Just hope it isn't due to some jackwagons DDOS-ing y'all.
-
I know Specter was having a heck of a time with spammers in game chat right before.
He had to ban a few.
-
Thanks for the update. Take your time, have a
on us!
-
UPDATE
The blame is on us. We're working on a fix. New ETA for when the Fall Alpha should be back up: 4pm CET (10am ET).
-
This post is deleted!
-
Keep up the good work!
-
Let's look at the bright side. At least the stone will be respawned! Woohoo!
-
will there be a rollback? if so, can you guess how far back?
-
ciao il gioco è molto bello , forza FRACTURED!!
-
An alpha is going to do what an alpha wants to do!
Thanks for your work on this!
-
there is information about turning on the server?
