Fractured site and Glyph site are not in sync...



  • The Glyph site shows that I have purchased a founders' pack.
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    The Fractured online website says I haven't.
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    I just want to make sure this is set up and ready to function on next Wednesday when Beta starts.


  • TF#8 - GENERAL AMBASSADOR

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    Its worse than that.

    The glyph site did say at the end that had the eternal pack so as long as that holds true im good. If not...


  • TF#12 - PEOPLE'S HERALD

    It gets much worse than that folks. I purchased the Bronze, then the Gold, then the Platinum Packs. This is the mess I have.

    Glyph.jpg
    FracStoreHist.jpg
    PlatRecip.jpg

    I bought the Platinum Pack when it offered lifetime VIP and the pack doesn't show up in Fractured, and nothing shows up in Glyph. At least I have the receipt. I am not happy right now!


  • TF#8 - GENERAL AMBASSADOR

    I dont think any packs are showing for anyone on glyph. It did show at the end of the migration what i had bought (eternal) and what got transferred. Since we won't have access to it for the beta as long as it shows up by launch it will be fine. I also still have my receipt for proof if need be.



  • I would just like to get this sorted out now so I don't have to hassle with it on Beta-launch



  • and, just like i knew whast would happen, i cant log in.
    the client says "the alpha weekend has ended!"


  • TF#1 - WHISPERER

    On my the Glyph site has nothing. Not my eternal package or my purchased pets

    fracturedmmo.com in the store just has the pets I bought. The only place I see I bought an eternal pack is on the store page if I go to the upper right corner where my username is and select account it has it.



  • Make sure you have migrated your account from Fractured to Glyph. I got the whole "alpha weekend" message too until I realized what happened.

    Once the migration is done, it might take a while for everything to sync, but your account should allow to download the Glyph branded version (which I dumped right into my original install folder) and then play once it is done.

    Good luck everyone


  • TF#1 - WHISPERER

    @dcjester said in Fractured site and Glyph site are not in sync...:

    Make sure you have migrated your account from Fractured to Glyph. I got the whole "alpha weekend" message too until I realized what happened.

    Once the migration is done, it might take a while for everything to sync, but your account should allow to download the Glyph branded version (which I dumped right into my original install folder) and then play once it is done.

    Good luck everyone

    Migrated the first day we could. Still no joy


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