@Claymore1019 You really only need to post this in one place, not multiple...and as @spoletta replied to you in the other thread, there are a few known issues right now they are working on involving the shop and the migration that the team is working on. In general, for something like this, I wouldn't even post your question in the forum, instead, I'd message one of the guys over on Discord, or use the private message feature here, so they can handle your specific case and refer you to a tech support person.