November 20 Server Issues
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Hi everyone,
soon after the launch of Alpha 2 on November 20, the live game server experienced some issues due to a wrong configuration file. This resulted in connectivity problems for most players who were unable to login - and even if one managed, the whole gaming experience was very clunky due to high latency and packet losses.
We fixed that in the afternoon and launched a new deployment of a different machine, which has been running smoothly so far. Due to the very degraded status of the original deployment, however, we didn't manage to transfer world data from it to the new one, which means houses and other player-built world items were lost.
We're working on changing our saving procedures to ensure this doesn't happen again and we apologize for the inconvenience.
See you all in game!
Best,
Jacopo
