How city citizens can become active
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City Citizens are inactive, but have returned to playing games normally, why are City Citizens still inactive?
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@MichaelZhang have those players log into the discord server and see if a admin or gamemaster is available to help them. This inactive player issue has been around for a bit and has not been fixed yet, could be many reasons as to why it persists.
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I will forward this to a dev, thanks for reporting.
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@MichaelZhang Which city and players are we talking about? Can you DM them to me either here or in Discord?