instructions for solving this problem: join the official Discord channel https://discord.com/invite/fracturedonline player-help https://discord.com/channels/331441131365728256/331447306224271362 bug-reports https://discord.com/channels/331441131365728256/775798851285811210 on the channel #bug-reports or #player-help report the problem and your ID. "Greetings! can't login. my character ID 00001 . pls help and thank you!" 3 expect. you will be informed by the project staff about the correction