@Zetskey have you ever thought that maybe they just don't have a good response so they are telling you what they know in that period of time? If they don't know the answer they can't give you on so they are working on an answer. If you're interested in the game and development, that should be good enough for you.
I have been waiting months for this game and I have been tossing back and forth if I wanted to buy into it this early. This was the first real chance I was given to play the game and make a decision if it's something I wanted to buy into.
Does it suck? Sure. But stuff like this happens and its exactly why these weekends are there and exactly why there are testers playing the game finding these issues. I'd rather this get fixed now than during later stages or even when it's live.
The problem is that you immediately came out and started attacking them as a company. Grow up. You sound like an immature twat. If you're a "professional" as you say - then you should know this stuff happens all the time and even still happens to the big giant MMOs. I know WoW Classic even had issues at their launch. ArcheAge just rebooted and they had similar issues with servers crashing, excessive queue times, games dropping, etc.
This stuff happens.