If you can deliver more information, then Dynamight will be able to investigate the problem much more.
My hint is still valid, the client gets a disconnect, but your client won't crash, just after a while you disappear and the surface too, since these are things that need an update from server.
Because you are disconnected, but your client don't notice it, you don't get a message, but after the timeout the client don't show you and the surface anymore.
Therefor it is neccessary to relog, because the client can't reconnect.
More Informations means:
- look to the Logfile, if there is some timeout messages
- send the Devs a description as detailed as possible to get all informations from you
- give the Devs the location of your home country, that they can see, if it has something to do with the server location.
I would really appreciate, if people - especially in an Alpha - not demand all the time, that Developer have a glass sphere where they can read about your problem, but get a real help by Alpha Tester about problems of the client and the game.
P.S. All my Reports about RakNet Timeout was discarded in the past, and thats totally okay, because i think it is not a "bug" of the game, it is more a problem of your connection, your ISP or a too long data transfer to the servers.
I am believing that the Devs take the problem serious and investigate it with care.
But there are many many other problems to fix, so it is just one puzzle piece of many.